Payments · Store owners accepting offline or manually verified payments
Set up Cash on Delivery and manual QR
Offer COD or a merchant-managed QR method with a clear and safe payment-confirmation process.
Before you begin
- A reliable COD collection process or a business-controlled receiving account
- A clear person responsible for checking payment evidence
- A refund and cancellation process
Follow these steps
- 1
Open Payment methods
Go to Payments and choose the Payment methods tab.
- 2
Enable COD if you can fulfil it
Turn on Cash on Delivery only for orders and delivery areas where you or your courier can collect payment.
- 3
Add a manual QR method
Create a manual method using the correct provider name, receiver details and QR image. Use a business-controlled receiving account.
- 4
Review the customer flow
Place a test order and confirm that the payment instructions, receiver identity and evidence-upload step are understandable.
- 5
Verify evidence manually
For each submission, check the actual receiving account, amount and reference before marking an order paid. An uploaded screenshot is not proof by itself.
Verify before going live
Completion checklist
- □The displayed receiver belongs to the business
- □QR instructions are readable on a phone
- □COD orders begin unpaid
- □Manual submissions stay awaiting verification until a seller reviews them
If something is not working
A customer uploaded the wrong evidence
Keep the order unverified, contact the customer through the saved order details and request the correct transaction information.